Effective major account management is an important competitive strategy.
Key Account Management addresses changing major account needs, offers a competitive advantage, and is the way to higher profitability and long-term growth.
Strategic account management approach requires customer intelligence acquisition, interorganizational coordination, dedicated cross-functional teams, and structures and processes designed to deliver customized solutions to targeted accounts. It is a systematic process for managing relationships with critical accounts and requires a companywide commitment.
We help you reinvent the way you serve your critical customers.
We develop and implement a best practice strategic & key account management approach to help you achieve better market outcomes and deepen and broaden your relationships with critical accounts.